Since 1997, FileWorks has been dedicated to providing mission-critical, secure enterprise content management solutions for regulated industries where data security is critical.
FileWorks founder and CEO, Alan Shaw, established the company in 1997 as InTech Solutions after identifying the healthcare industry's need to improve customer service and claims processing while reducing overall costs. He responded by designing an electronic system to replace inefficient paper-based or digital processes employed in many data-centric industries, especially those handling sensitive client data. InTech Solutions was incorporated three years later as FileWorks, Inc.
iFile, the company's flagship product, is an enterprise-wide, scalable software and hardware solution for imaging and workflow that allows controlled user access to sensitive data. iFile has robust capabilities for medium and large companies, supporting thousands of users processing over a million documents per year.
As business has become increasingly reliant on technology and on the capabilities of the Internet, business owners have expected greater flexibility and increased access to documents, whether in the office, on the road, working from home or meeting with a client. In late 2006, FileWorks introduced FileWorks Online to provide secure storage and online document management for any size company, without the capital investment in servers and equipment. FileWorks Online also employs advanced electronic signature technology that exceeds both United States requirements and the more stringent European Union standards.
FileWorks announced a partner program in June 2008. The program invites resellers and referral partners to promote FileWorks' products to their markets.