Available from InteliChart
InteliChart’s Patient Survey makes it simple to gain insight into your patients’ functional status and understand what their experience was like with you by delivering automated, customized surveys to capture patient-reported outcomes and measure patient satisfaction.
Find out how your patients are feeling with automated patient-reported outcome surveys such as PHQ9, HOOS, and KOOS. Send surveys following patient visits based on specific criteria such as: diagnosis, procedure, pain level, functional status, lab values, medication, adherence, referral, or any criteria you choose. Reporting tools analyze survey data at the patient, provider, and organizational level.
Automating the delivery of satisfaction surveys helps you determine the patient experience and assist in your CAHPS and HCAHPS scores. Send simple ratings surveys to find out how likely patients are to refer friends and family to you and use positive reviews and ratings to promote providers.
Targeted Population Surveys
Surveys can be sent based on populations you define. These could be based on demographics, diagnosis, procedure, medication, lab values, payer type, or any custom identifier you choose.
Create automated events based on patients’ survey responses. For example, if a patient indicates they are in pain or have low functional status, another event can be triggered such as an automated call, email/text, or staff member alert.