Emergency Excellence benchmarks your emergency department compared to other participating EDs and best practices across over 100 emergency department benchmarks. Each performance indicator is mapped to seven distinct Pillars of Excellence – Safety, Satisfaction, Space, Staff, Support, System, and Solvency.
The emergency department benchmarks have been carefully selected to be relevant, measurable, meaningful, evidence-based (when possible), and to lead to performance improvement opportunities. Emergency Excellence works with your emergency department leaders to ensure reliable emergency department performance data is collected. Emergency Excellence also surveys your entire emergency department team – emergency physicians, emergency nurses, ancillary staff, administrators, medical staff, and emergency residents and midlevels (when applicable). These web-based surveys drive a subset of our emergency department benchmarks and provide valuable insight and ideas for improving emergency department quality and performance, as well as staff and patient satisfaction.
Your comprehensive, personalized emergency department benchmarking report will help you to identify your ED’s strengths, weakness, and opportunities for improvement. The referenced report includes graphical and numerical information on your emergency department performance, as well as tangible suggestions for maximizing emergency department quality and achieving emergency department best practices.
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