ROI Online

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MRO offers a unique combination of technology and services that creates a true partnership with our clients. MRO’s ROI Online services can be delivered in a variety of ways which enables the facility to set up the process that works best for them. All of the service delivery models allow the facility to take advantage of MRO’s dynamic technology platform, exceptional customer service and unique requester relations—all of which drive our unmatched client-retention rate. Through this approach, clients can focus on their core competencies, work efficiently, maintain control and achieve a higher level of compliance oversight.

MRO’s eROI models provide:

-System-wide disclosure policy enforcement
-Better control of the ROI process
-Higher level of compliance oversight
-Enhanced requester relations
-Reduced inbound record status calls
-Integration with EMR & scanning systems
-Enhanced functionality for internal requesters
-Lower processing costs
-Detailed logging/tracking system for facility and requester
-HITECH and HIPAA compliance
-Generate revenue via shared services model
-Payer-audit-specific workflow process to meet deadlines and avoid technical denials

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