Anonymous
Customer | 11/11/2021
We learned about DTS through another hospital in our system who was using them. We had been having problems getting our reports back on time with another provider and decided to give DTS a try after checking references. It was the right decision. DTS delivered on their promises - reports came back on time, excellent quality, and STATs are always returned within minutes. DTS assigned a full time permanent team of MTs and QA specialists to work our account and our doctors and staff noticed immediate improvements of our previous transcription service. We have been with DTS for over a year and just renewed our contract - this time for a three year term. I highly recommend them to any hospital or clinic.
Anonymous
Customer | 1/16/2019
We have been with DTS for just over one year. DTS delivered what they promised - quality reports on time. My doctors are happy, which makes me happy.
Anonymous
Customer | 1/30/2018
My hospital has been with DTS for three years. Our TATs and quality have never been better. We put a rebate clause in our contract with DTS for any jobs returned to us out of TAT and under quality. But in three years, they've never had to pay a rebate, and they continue to spoil us with their TATs and high quality. I appreciate that DTS makes me look good to my superiors, and our clinicians have never been happier.
Karen, HIM Director
Customer | 10/11/2016
My hospital has been with DTS for three years. Before DTS, our work was late and we had quality problems. Since DTS, our work is always within TAT, they provide us monthly audits of quality -- never going below 99%, and their 24/7 customer service is phenomenal. We've never been in better hands, and don't plan to go anywhere else.
Anonymous
Customer | 11/20/2015
DTS converted my hospital to a full voice rec and front end speech facility. The on-site staff training was exceptional, and the service has met or exceeded our expectations. We now have satisfied physicians, and most importantly, HIM came in under budget for the first time in five years. DTS improved our technology while saving the hospital money.
Customer | 1/15/2015
My hospital has been with DTS for four years. We just renewed our contract because they provide excellent service and we have our own dedicated team of MTs who work for our team of doctors. We are very happy with the quality and service, and our work is always returned on time.